Rightway: Your New Pharmacy Benefits Provider
On July 1, 2025, Rightway replaced Optum Rx for pharmacy services. Look for a new Benefits ID card with Rightway information on it in your mailbox. Rightway helps you get the right medication at the
lowest cost. They also provide:
An easy-to-use app. Download the “Rightway Healthcare” app. You can see if a medication is covered, access important forms, manage specialty medications and more.
One-on-one support. The Rightway pharmacy team can help with coverage questions, prior authorizations, refills and more.
Call 888-665-1678 or chat with them on the app.
Convenient home delivery. Rightway’s trusted mail-order pharmacy partners can deliver your
medication directly to you.
If you have a prescription refill at an in-network pharmacy, you don’t need a new prescription from
your provider. Just give the pharmacy the Rightway information on your ID card. If your pharmacy is
out-of-network, Rightway can help you find a new one.
